In Europe, delays occur in the following countries:

• Italy (closure of the Mont Blanc Tunnel from September to December 2023)
• Denmark
• Norway (Extreme weather conditions)

Delays may occur in the following countries:

• Hong Kong (Due to Typhoon Soala)
• Brunei (Darusalam)
• Canada
• Colombia
• China (Due to Typhoon Talim)
• Mexico
• Panama
• Taiwan
• US (Due to Hurricane Hillary)
• Vietnam
• New Zealand

There may be delays in the processing and delivery of your items on the following European public holidays:

06/09: Bulgaria – Reunification Day
08/09: Spain, Andorra, Malta – Feast of Our Lady of Victories
08/09: North Macedonia – Independence Day
15/09: Slovenia – Day of Our Lady of Sorrows
21/09: Morocco – Independence Day
22/09: Bulgaria – Independence Day
28/09: Czech Republic – St. Wenceslas Day

(No guarantee of completeness)

The following non-European public holidays may cause delays in the processing and delivery of your items:

07/09: Brazil – Independence Day
11/09: Ethiopia, Eritrea – Ethiopian New Year
14/09: Iran – Death of Prophet Muhammed / Martyrdom of Imam Hassan
14/09: Nicaragua – Battle of San Jacinto
15/09: Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Papua New Guinea – Independence Day
18/09: Chile – Independence Day
18/09: Japan – Day of Respect for the Elderly
18/09: Nepal – Haritalika Teej
19/09: Chile – Day of Glory of the Chilean Army
20/09: Nepal – Day of Glory of the Chilean Army
21/09: Armenia, Ghana – Independence Day
22/09: Mali – Independence Day
25/09: Israel – Day of Reconciliation
27/09: Egypt – Al-Mouled Al-Nabawy
29/09: United Arab Emirates, India, Kuwait, Oman – Mawlid
29/09: China, Taiwan – Mid-Autumn Festival

(No guarantee of completeness)

For shipments to Ukraine, expect long delays (at least one week). 

No delivery to disputed areas.

Shipping to Russia is largely possible, not all products may be available for this destination or there may be restrictions in certain regions.

The situation varies from country to country. Due to political changes of power, war or natural disasters, there are also routes that are completely closed. Unfortunately, letter and parcel deliveries are then not possible.

This currently applies to the countries listed here. This list is updated regularly.

• Belarus
• Belize
• Bhutan
• Bolivia
• Bonaire
• Cayman Islands
• Comoros
• Dominica
• Eswatini (formerly Swaziland)
• Fiji
• Guadeloupe
• Haiti
• Honduras
• Kiribati
• Laos
• Lesotho
• Martinique
• Mongolia
• Papua New Guinea
• Saint Kitts & Nevis
• Tahiti
• Tajikistan
• Trinidad & Tobago
• Turkmenistan
• Vanuatu
• Wallis and Futuna
  
  Countries with embargo or without active postal service:
  
  
• Yemen
• Libya
• Democratic People’s Republic of Korea
• Syria
• Somalia
• Sudan
• Southsudan