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CURRENT NOTES AND INFORMATION

All current restrictions and delays in Europe and worldwide can be found here.

If you have any questions, please contact our service team using the contact form →

CONTACT

Following the nationwide strike that began on 25 September 2025, the Canadian Union of Postal Workers (CUPW) has been rotating strikes since 11 October 2025.
Canada Post is gradually resuming nationwide operations.

Nevertheless, delays are still to be expected. Work stoppages are still expected in isolated cases and backlogs from the strike period will be gradually cleared. 

The shipments held by us left our HUB on 15 October.

The Executive Order “Suspending Duty-Free De Minimis Treatment for All Countries” ends the previous duty-free import regime for goods with a value of up to USD 800 – the so-called de minimis limit – for all countries worldwide.

This also entails numerous procedural changes and provisions for the postal dispatch of goods.

As of 25 August 2025, we will therefore no longer accept business customer parcels for shipping to the USA.

Until new processes are set up, we are unfortunately forced to take this step. This applies to shipments to the USA as well as the US customs territory of Puerto Rico.

Consignments that do reach us will be returned.

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DELAYS EUROPE

In Europe, delays occur in the following countries:

  • Iceland 
  • Ukraine
    DELAYS WORLDWIDE

    Delays may occur in the following countries:

    • Argentina
    • Canada
    • Israel
    HOLIDAYS EUROPE

    There may be delays in the processing and delivery of your items on the following European public holidays:

    • 27/10: IE – October Bank Holiday


    (No guarantee of completeness)

    HOLIDAYS WORLDWIDE

    The following non-European public holidays may cause delays in the processing and delivery of your items:

    • 20/10: SG – Deepavali
    • 24/10: TW – Retrocession Day
    • 27/10: KZ – Republic Day

    (No guarantee of completeness)

    NO DELIVERY

    The situation varies from country to country. Due to political changes of power, war or natural disasters, there are also routes that are completely closed. Unfortunately, letter and parcel deliveries are then not possible.

    This currently applies to the countries listed here. This list is updated regularly.

    • Belarus (remains closed for all business volume – mail and parcels)
    • Comoros 
    • Iran  
    • Haiti 
    • Kiribati  
    • Laos  
    • Lebanon
    • Lesotho
    • Mongolia (remains closed for all business volume – mail and parcels)
    • Russia (remains closed for all business volume – mail and parcels)
    • Saint Kitts and Nevis
    • Tajikistan (remains closed for all business volume – mail and parcels)
    • Turkmenistan (remains closed for all business volume – mail and parcels)
    • Vanuatu
    • Wallis and Futuna

    Countries with embargo or without active postal service:

    • Democratic People’s Republic of Korea
    • Libya
    • Palestine
    • Syria
    • Somalia
    • South Sudan
    • Sudan
    • Yemen