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CURRENT NOTES AND INFORMATION

All current restrictions and delays in Europe and worldwide can be found here.

If you have any questions, please contact our service team using the contact form →

CONTACT

The Executive Order “Suspending Duty-Free De Minimis Treatment for All Countries” ends the previous duty-free import regime for goods with a value of up to USD 800 – the so-called de minimis limit – for all countries worldwide.

This also entails numerous procedural changes and provisions for the postal dispatch of goods.

As of 25 August 2025, we will therefore no longer accept business customer parcels for shipping to the USA.

Until new processes are set up, we are unfortunately forced to take this step. This applies to shipments to the USA as well as the US customs territory of Puerto Rico.

Consignments that do reach us will be returned.

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DELAYS EUROPE

In Europe, delays occur in the following countries:

  • Cyprus
  • Ireland 
  • Latvia
  • Northern Ireland
  • Ukraine
    DELAYS WORLDWIDE

    Delays may occur in the following countries:

    • Canada
    • China 
    • Hong Kong
    • Israel
    • Japan
    • Saudi Arabia (new)
    • United States of America
    • Qatar 

     

    HOLIDAYS EUROPE

    There may be delays in the processing and delivery of your items on the following European public holidays:

    • 02/02/2026: Ireland – St. Brigid’s Day


    (No guarantee of completeness)

    HOLIDAYS WORLDWIDE

    The following non-European public holidays may cause delays in the processing and delivery of your items:

    • 07/01/2026: Kazachstan – Orthodox Christmas Day
    • 12/01/2026: Japan– Coming-Of-Age Day 
    • 19/01/2026: USA – Martin Luther Kings Jr. Day
    • 11/02/2026: Japan – National Foundation Day
    • 15/02/2026-20/02/2026: Taiwan – Lunar New Year Festival
    • 16/02/2026-23/02/2026: China – Spring Festival
    • 16/02/2026-17/02/2026: Singapore – Chinese New Year
    • 16/02/2026: USA– President’s Day
    • 17/02/2026-19/02/2026: Hong Kong – Lunar New Year Festival
    • 22/02/2026-23/02/2026: Saudi Arabia – Foundation Day
    • 23/02/2026: Japan – The Emperor’s Birthday
    • 27/02/2026-28/02/2026: Taiwan – Peace Memorial Day

    (No guarantee of completeness)

    NO DELIVERY

    The situation varies from country to country. Due to political changes of power, war or natural disasters, there are also routes that are completely closed. Unfortunately, letter and parcel deliveries are then not possible.

    This currently applies to the countries listed here. This list is updated regularly.

    • Belarus (remains closed for all business volume – mail and parcels)
    • Comoros   
    • Haiti 
    • Kiribati  
    • Laos  
    • Lebanon
    • Lesotho
    • Mongolia (remains closed for all business volume – mail and parcels)
    • Russia (remains closed for all business volume – mail and parcels)
    • Saint Kitts and Nevis
    • Tajikistan (remains closed for all business volume – mail and parcels)
    • Turkmenistan (remains closed for all business volume – mail and parcels)
    • United States of America
    • Vanuatu
    • Venezuela
    • Wallis and Futuna

    Countries with embargo or without active postal service:

    • Democratic People’s Republic of Korea
    • Libya
    • Palestine
    • Syria
    • Somalia
    • South Sudan
    • Sudan
    • Yemen