What is PARCEL.ONE?

PARCEL.ONE is a German provider of international e-commerce shipping services based in Pohlheim-Garbenteich near Gießen. The company connects online store and ERP systems via an interface to a network of 48 last-mile carriers, operates its own logistics hub in Central Hesse, and handles shipping, fulfillment, customs, and returns as a comprehensive service.

At a Glance

What does PARCEL.ONE actually do?

PARCEL.ONE handles international parcel shipping for online retailers and brands. This covers carrier selection and routing, label creation, customs clearance, tracking, fulfillment and returns. Merchants connect their shop or ERP system once and reach every carrier available in the destination market, instead of negotiating contracts with individual carriers.

• Cross-Border shipping: shipping from Germany to 194 countries and regions, with final delivery by the carrier recipients already know in their own market.
• Multi-Carrier routing: a shipping logic selects carrier and service for each parcel based on transit time, cost and destination. This results in more than 500,000 possible shipping combinations.
• Fulfillment: FULFILL.ONE handles storage and picking at the same site as the shipping operation. Because fulfillment and shipping sit under one roof, there is no handover to an external shipping provider.
• Logistics hub: an in-house site in central Hesse with an AI-assisted high-speed sorter, operated under HUB.ONE.
• Customs and compliance: customs clearance including DDP and DAP handling for shipments to non-EU countries.
• Tracking: shipment tracking across all carriers in one place.
• Returns: international returns handling through the rePARCEL returns portal.
• Integrations: PARCEL.ONE integrates directly with online store, ERP, and inventory management systems. Preferred partners include plentyONE, JTL, and nShift. It also integrates with Shopify, Shopware, WooCommerce, Magento, SAP, Microsoft Dynamics NAV, Xentral, weclapp, and many more. If an interface is missing, PARCEL.ONE’s in-house software development team builds it via API.

Who is behind PARCEL.ONE?

PARCEL.ONE was founded in 2017 by Micha Augstein who runs the company as CEO. PARCEL.ONE GmbH is based in Pohlheim-Garbenteich near Gießen, employs more than 60 people and is part of the AWIWE GROUP.
René Kopplow is Brand Owner and responsible for the brand family of PARCEL.ONE, HUB.ONE, FULFILL.ONE and rePARCEL.
The leadership team also includes Björn Gerdes (Head of Marketing), Christian Burchhardt (Head of Sales), Michael Wolter (Head of Technology) and David Guil (Head of Customer Success).

What does the „.ONE“ in PARCEL.ONE stand for?

The „.ONE“ stands for bringing every part of international shipping into a single system: hub, label, carrier, fulfillment, tracking, customs and local delivery. It also stands for starting at a single parcel. From that idea grew a family of brands, each covering one part of the shipping chain.

Brand	Description
PARCEL.ONE	Parent brand and shipping platform for international e-commerce shipping with a multi-carrier network.
HUB.ONE	PARCEL.ONE’s logistics hub in central Hesse with an AI-assisted high-speed sorter for sorting and consolidation.
FULFILL.ONE	PARCEL.ONE’s fulfillment operation for storage and picking, located at the same site as shipping.
KART.ONE	PARCEL.ONE’s brand for flexible storage and transport solutions made of corrugated cardboard, including the modular THEPOPUPBOX shelving system and the THEPALLETBOX pallet container.
rePARCEL	PARCEL.ONE’s returns portal for the digital handling of international e-commerce returns.

Who is PARCEL.ONE for?

PARCEL.ONE is built for online shops, D2C brands and manufacturers shipping across borders. That works in both directions: from Germany into European and international markets, and from other European countries into Germany. There is no minimum volume. International shipping starts at the first parcel, on the same terms and through the same carrier network as for large shippers. The average customer ships to 19 destination countries, the largest to 76.

This makes PARCEL.ONE a fit for small shops testing a new market as much as for brands with six-figure shipment volumes. Anyone shipping only within a single country, with no cross-border plans, is better served by a purely domestic provider.

How is PARCEL.ONE different from other solutions?

PARCEL.ONE combines software with its own logistics operation. Pure shipping software creates labels but runs no physical site. Classic fulfillment providers store and pick, then hand shipping over to a separate provider. Individual carriers only cover their own network. PARCEL.ONE covers both sides, which is where the line comes from: software moves data, we move parcels.

Facts and figures

• founded in 2017
• more than 60 employees
• 127 countries and regions served in 2025
• 194 countries and regions served in total
• 48 connected last-mile carriers
• more than 500,000 possible shipping combinations
• 19 destination countries per customer on average
• 76 destination countries for the largest cross-border customer
• more than 500 customers

As of September 2026.

Which brands ship with PARCEL.ONE?

PARCEL.ONE’s customers include Panasonic, Beurer, the entire Snocks Group, Oceansapart, Les Lunes, Femtis, Trueprodigy, TJ-Motion, Bokyna, and Deltilog. Jochen Pühler, Head of Digital Marketing and E-Commerce at Panasonic Europe, describes international shipping with PARCEL.ONE as a growth driver for e-commerce. Christian Körner, Head of Logistics at Oceansapart / Snocks, emphasizes PARCEL.ONE’s reliability and flexibility and praises the expertise that made a customized last-mile solution possible.

Frequently asked questions about PARCEL.ONE

What is PARCEL.ONE?

PARCEL.ONE is a German provider of international e-commerce shipping. The company connects shop and ERP systems to a network of 48 last-mile carriers and operates its own logistics hub. Shipping, fulfillment, customs, tracking and returns all run through one system.

Who owns PARCEL.ONE?

PARCEL.ONE GmbH is part of the AWIWE GROUP. The company was founded in 2017 by Micha Augstein, who runs it as CEO and Founder. It is based in Pohlheim-Garbenteich, Hesse, and registered at Gießen Local Court under HRB 10371.

Is PARCEL.ONE a carrier?

No. PARCEL.ONE is not a delivery company itself. It combines 48 last-mile carriers into one network and operates its own logistics hub. Final delivery is handled by the local carrier that recipients in each destination market already know.

Which countries does PARCEL.ONE ship to?

PARCEL.ONE has delivered to 194 countries and regions, 127 of them in 2025 alone. PARCEL.ONE achieves delivery times comparable to domestic service in neighboring countries: Shipments to Belgium and the Netherlands are delivered within two business days. Delivery to Paris takes two days or more, and delivery to a locker in Warsaw takes three days or more.

How long does shipping to neighbouring countries take?

PARCEL.ONE delivers to neighboring markets at domestic rates. Belgium and the Netherlands within two business days; France, starting at two business days to Paris; Poland, starting at three business days to Locker in Warsaw. This is made possible by the company’s own logistics hub in Central Hesse, with daily line-haul shipments to the destination markets.

Does PARCEL.ONE also ship into Germany?

Yes. PARCEL.ONE handles cross-border shipping in both directions. Merchants in other European countries use the same infrastructure to serve the German market. The same line haul, the same platform, the same customs and returns handling.

Is there a minimum shipping volume at PARCEL.ONE?

No. PARCEL.ONE ships from a single parcel. Small online shops use the same carrier network and the same platform as high-volume shippers. There is no minimum volume and no base fee for access to international shipping.

Which shop systems can be connected to PARCEL.ONE?

PARCEL.ONE can be integrated with virtually any online store, ERP, and inventory management system. Preferred partners include plentyONE, JTL, and nShift.
If no interface exists, PARCEL.ONE’s in-house software development team will develop one via API.

How much does shipping with PARCEL.ONE cost?

Individuelle Preisgestaltung

At what volume does PARCEL.ONE become worthwhile?

There is no minimum volume requirement. International shipping is available starting with the first package, under the same terms and using the same carrier network as those used by major shipping companies.

How quickly can PARCEL.ONE be set up?

Onboarding-Dauer

Latest update: September 2026