current pandemic and disaster situation

Due to the increasing impact of natural disasters or the pandemic development, we inform you at this point about the current impact on the delivery of your shipments.

The following PARCEL.ONE services are currently restricted.

We process all shipments #sameday.
Any restrictions, see below in the updates.

+++ IMPORTANT NOTE from DHL

Due to the flood disaster, shipments are currently not possible to areas with the following postal codes:

Germany
53518 Adenau
53520 Adenau-Umland
53505 Altenahr
53533 Antweiler
53902 Bad Münstereifel
53474 Bad Neuenahr-Ahrweiler
53534 Barweiler
53507 Dernau
53506 Kesseling
53426 Königsfeld, Schalkenbach
53508 Mayschoß
53340 Meckenheim
53913 Swisttal

Status: 29.07.2021

DUE TO FLOODING IN SEVERAL AREAS IN GERMANY, LUXEMBOURG, SWITZERLAND, THE NETHERLANDS AND PROVINCES IN CHINA, DELIVERY OF LETTERS AND PARCELS OF ALL KINDS IS PARTLY IMPOSSIBLE.

The affected areas are:


DE: The southwestern part of Germany (North Rhine-Westphalia; in particular Eifel, Sauerland, Bergisches Land, Rhineland-Palatinate).
LU: The northeastern part of Luxembourg
CH: The northern and central part of Switzerland (especially the areas around Basel, Zurich, Lucerne, Schwyz and cantons)
NL: The southern part of the province of Limburg
CN: Henan Province (453000-459018, 461000-467544, 471000-477297) and Zhengzhou (450000-451192, 451200-451285, 451450-451484, 452370-452396, 452470-452491)


The borders are largely open again, travel is increasing again and it seems as if we have taken a big step towards “normality” again.
However, Covid-19 is unfortunately still part of our daily life.
Although the vaccination campaign in Europe is in full swing, there are still challenges in some countries and it will take some time before we can have deliveries in all countries again without delays.


For Europe we have a small overview here. To these countries there are currently delays of about 1 week:

Ireland (situation improved, still longer transit times due to reduced air capacity), Romania, Estonia, Bulgaria, Portugal, Germany, Greece, Italy


Non – EU:

Afghanistan, Azerbaijan, Algeria, Georgia, Kyrgyzstan, Kazakhstan, Moldova, Montenegro, Uzbekistan


For the following non-EU countries there may be delays up to 2 weeks:

Australia, India, Korea, Lebanon, Latin America, New Zealand,  Tunisia, USA


The import to the following countries is currently not possible because the borders have been closed:

Anguilla, Belize, Bermuda, Bhutan, Bolivia, China (Lukou Jiedao 211113 und Shiqiu Jiedao 211222), Fiji, Grenada, Haiti, Honduras, Kiribati, Laos, Lesotho, Mayotte, Mongolia, New Caledonia, Papua New Guinea, Saint Kitts and Nevis, Saint Lucia, Samoa, Solomon Islands, Swaziland, Tonga, Trinidad and Tobago, Turkmenistan, Vanuatu

Dear customers, partners and friends,

the situation in dealing with COVID-19 (“coronavirus”) is highly dynamic and the situation can change permanently.

This leads to uncertainties and questions on many sides, which is why we would like to inform you about our measures at this point.

Your good health and safety is very important to us

The same applies to the health of our employees, but also to the jobs of each of our employees.

We are monitoring the situation closely and taking action based on the recommendations of the World Health Organization (WHO) and local authorities, and are reacting accordingly – sometimes proactively, in some cases gently and in others radically.

Green Light

We permanently adjust the work processes internally and monitor the hygiene measures very strictly.

Furthermore, the entire sales team, customer service, as well as the majority of our office staff are located in the home office.

Our working hours are permanently, flexibly adjusted and we work every week so that your shipments can still be delivered on time.

Convid-19 On surfaces

WHAT DOES THAT MEAN FOR YOU

If the 7-day incidence in Germany is above 100, the following measures will be taken:

  • Your shipments will continue to be acceptedprocessed and 
    sent as usual.
  • Goods in plastic bags will be put into quarantine for one day and
    only then processedbecause the virus survives longer on
    plastic surfaces than e.g. on cardboard. 

Source: Der Spiegel

  • You may receive returns from your customers 1-2 days later than usualas they are quarantined
    for one day before they are processed.  
  • Delays in runtimeare possible to a limited extent in countries severelyaffectedbythevirus (max. 1-2 days) 

 

Even though many countries have closed their borders and restrictions on public life have been ordered, the movement of goods is not always affected. 

In the pandemic, we all face challenges – a difficult situation that will continue for some time. We will continue to keep you updated – Here on our site and on all our social media channels.

Take care and stay healthy!

Your Team – PARCEL.ONE

PARCEL.ONE Logo

PARCEL.ONE GmbH
Am Pfahlgraben 4-10
35415 Pohlheim-Garbenteich
Germany

+49 6404 802920
info@parcel.one